Sign into the account. E mail Still not working in Email 13 minutes ago; email password in Email 45 minutes ago; NTL email still live - I cant access it or shut it down in Email 3 hours ago; 1 out of 5 emails not working in Email 4 hours ago; email account locked in Email 6 hours agoWe would like to show you a description here but the site won’t allow us. He has lost all paper record of his password. I'd recommend holding off resetting until they can sort the problem. Follow the step-by-step guide to take backup of Ntlworld webmail account. Select required folder from the left side of the software panel. I've sent you over a private message so I can do my best to help - although, I will need to speak with the named account holder of which the email address was attached to in order to assist. if you have set the mail app password you must have specified a non VM email address as the VM username. com but we could still receive email. com mailbox is if you were able to log into the ntlworld mailbox and establish a forwarding to the Outlook. on 12-01-2023 17:29. When I put in my password it tells me either the email address or password are wrong. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. com account JA: Are you logged into your email account on any other devices? Customer: Yes JA: Do you have security questions or a phone number on file to help reset your password? Customer: Yes JA: Anything else you want the Email Expert to know before I connect you? Customer: NoSecondary accounts changes now have to be made via the My Virgin Media account for the secondary email. They can then look to update the contact information on the account to a different email address for any future correspondence. virginmedia. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link. Clear browser cache and cookies. Forum Team. Browse Virgin Media Virgin Media Community. Since we send this one-time passcode to an email address, for security reasons we need to send it to a non-Virgin Media email address. I am using a Samsung android tablet, and i have an ntlworld. emails no longer being received. Have now resolved the problem. The operator’s official fault. Select Accounts > Email accounts. 9. Log in to your Virgin Media Business Mobile Account. ntlworld. net or virginmedia email accounts. All Rights ReservedReset your password. MyVM > Account Settings > Virgin Media Mail Settings. When I try to log in it comes back with unable to authorise change password, tried that same result. In an email to customers sent on 23 June, Axel Wehrle, director of. Forgotten your login details? Keep me signed in. net. all my folders have disappeared. virginmedia. @blueyonder. com website but now this is no longer possible (for the past week or so). Have now resolved the problem. Hi, For almost a week now I have been unable to login to my email account, I have tried signing in via web mail as well and get - - 5360806. com, @ntlworld. From any computer, anywhere in the world. net, or @blueyonder. Scroll down that page and you will see a place to edit the password. Thanks. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. 0 Kudos Reply. That is in the format video-post-mossy-sharp Hey tom-k, Welcome back to the community and thanks for taking the time to post here on the forums. I do however still have my ntlworld email account. Enter your name (This name will be displayed to people you email) Put the bullet point next to "I already have an e-mail address". Create a password that's a brand new and secure and has never been used on this account before. My mother is a VM customer with an Ntlworld email address. You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. The immediate answer to that is if that email account is not linked to a live Virgin Media broadband account you. I type in the username and password but this request just keeps coming back. Outlook and Outlook. We would like to show you a description here but the site won’t allow us. Options. SpeedVirgin Media offers vital connectivity and entertainment to support the nation during lockdown. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my. com offers email hosting services for all your email needs. This started happening a few weeks ago. We've introduced a series of measures to help keep you connected and entertained during the latest nationwide lockdown. com email address. We still have a virgin media account but changed the contact email. Provided you know the existing password you can to sign into the My Virgin. create a new post here using their own forum account; remind them not to post any personal information in their post. ukntlworld. It is an ntlworld account which I have had for years and am missing out on my emails. To do that sign into the My Virgin Media account that you used to change the password. Try that and see how it goes. I have forgotten my password for NTL World email account. Thanks for that. After that enter the credential ( Email Address and Password), IMAP Host, Port Number. As of Feb 7th I've been unable to access my ntlword. com email accounts do t work. Options. "I cannot log into the secondary email as a separate MVM account - it doesn't recognise the password. Anyway, since. co. net or virginmedia email accounts. virginmedia. We would like to show you a description here but the site won’t allow us. uk. Some very wise words there Coenoby, and food for thought about a fresh start when migrating away from my @ntlworld. com. Can you please confirm when the email account was last accessed and if you have an active Virgin Media. Maxatoria Posts: 17,980. Sign in Not signed up yet? Register for My Virgin Media here. I have a ntlworld primary email account, and a secondary email. Virgin Media Email - How to manage my email account Can’t access ntlworld email account in Email Sunday; Account hacked in Email Friday; credential or authentication info does not work & failed decrypting the password in Email 2 weeks ago; Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago In response to Adri_G. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. I will send you a PM so that we can look into this further and see if we can get this resolved. webmail. I would just make one other comment in addition to the password reset advice @Graham_A has offered. Did you get it sorted out or is it just the usual of having to wait until they have tweaked something? 0 Kudos. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Needless to say I think that you've made the right choice. - i dont need to do this. com. Forum Member. If you click on "Learn more" you might find something useful there. - 5398523Solved: I have a secondary email account set up that is an old ntlworld email. Go to Family & other users. " The fact th. Blue Yonder Users: Open your 'Gourmet Society' email. The salesperson in Currys had a game attempt at setting it up but unfortunately my aunt could not remember her password. I have Gmail too but I don't use it much. So, i decided, after seeing a friends set up, to purchase Microsoft 365 in the hope that i could read my emails and create folders on either machine, and each would work together. To add an account, select Add Account , select a suggested account from the dropdown menu or enter a different email address, and select Continue. Then navigate to the "Account details" page by clicking on the " Update settings " tab and then you'll see the "Account details" tab. com email account and it has been hacked. On the right side select other users. I would really love to be able to get back into my ntlworld address from when I was 13. comCustomers. . Email address. Mailbird might be able to detect server settings for Ntlworld. I'm sorry this is happening. Ntlworld email has bee hacked. I can’t sign in to change my password my primary email account is a gmail account can you advise please - 5233372. Networking and WiFi. Packages. 2) If that is unsuccessful then you could try the "Forgot your password" option. Incoming server is on port 993 with SSL level security and outgoing is port 465, smtp. Tuning in Options. Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black. if you say yes, nothing happens and you have no way of by passing it, Either. Hi Pete. Try that and see how it goes. If this is your ISP or your e-mail provider you would not be asked to do this (unless they made some sort of change - so you need to contact them safely to see what is happening). * Call costs may vary. comblueyonder. If prompted, enter your password for the account and select Done. To come back to your question:It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. Password Show. @ntlworld. com email has been hacked and I'm no longer with Virgin Media & can't login in Email Friday; Need help with VM email client, for Family emails, on Firefox. QuickStart, set up and connections. @claresteve2. If you're trying to add your Outlook. to see if you are affected, send 10 numbered emails from your ntlworld account using outlook express or similar email client (not webmail) to your own ntlworld email address and see if any or all or some get there to your inbox. Help > Create new Email address >. We would like to show you a description here but the site won’t allow us. The Virgin Media help instructions said I had to create another email account on a non virgin platform so I did, on Gmail. Select the necessary file saving option from the list that appears. Around 85% of those were from customers struggling to access emails, while the remaining amount had no broadband or any services at. @devin1 Mailbox password changes are not made via webmail they are made via the My Virgin Media account for the email address concerned . 1 ACCEPTED SOLUTION. BT ID or Email address. Options. Virgin Media has crashed this morning, leaving users across the UK unable to access their emails. com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. I have copied and pasted my new Virgin media PW into the incoming mail server password space but the. com provides IMAP access to your Ntlworld. com e mail address. DevinThe fact that you need to be a VM broadband customer to use a VM email account is another thing to consider. I contacted Virgin who changed my password and got me back into my account. virginmedia. virgin. Sign in Not. This post looks at one of the reasons for this. So we can investigate this further for you I've dropped you a PM. 9. @ntlworld. How can I do this? - 5299558. Whether that may be due to hacking, incompetent management or equipment failure, the result is the same. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. 2. com. I went to "forgotten password", filled in my ntlworld. 1) - mail is NOT accessible using Microsoft Outlook ( deleted, reinstalled, still fails), but it IS accessible using Apple mail. Hi, long post sorry - really crazy I know. If you're looking to access your TV, broadband and phone account including your email, sign in here. Sorry. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. If you want to know more, the updated sections are 6. Have been locked out for a week now. " Enter. but I was a customer of ntlworld and then virgin media for years and years and I’m not now. You can find them below or by viewing them in your Outlook. uk. So that part should now say something like " [email protected] emails stopped downloading on my Macbook, sometimes they arrive in the inbox then immediately disappear but most of the time they dont arrive, I have checked my webmail and they are not there either. com Outgoing Server: smtp. I recently reset my computer and the auto login to my ntlworld. You will need to change your sign in email address to a non Virgin Media email address. * Call costs may vary. on 26-11-2022 08:40. If it’s a secondary email address on your account, simply go into Manage Accounts in My Virgin Media, and delete it from there. Reply. Get the error message Unable to log in. Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. Ntlworld e-mail account. sign in using your ntlworld. 0 Kudos Old ntlworld account - Please Help. 0 Kudos. in. Thanks. com email address to different Virgin account. I have been able to log into my Virginmedia account and change my password, but the hacker still appears to be able to access this email address and move messages received from eBay to the deleted items folder. 0 Kudos. If you find yourself unable to log into your email account,. Since yesterday afternoon I can’t. I have had ntlworld email address for years. Thanks for your first post on our community. However, there is another complication. When the account is up and running after downloading all your folders, you can right-click on the POP3 account name in. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. your virgin email account is currently unavailable in Email 2 hours ago; Can’t send or receive emails @ntlworld. BT. on 05-08-2023 09:08. I cannot seem to put in the correct password - it just. How do i contact VM?I have forgotten my password @ntlworld. virginmedia. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. Hi KFo, thanks for the message and welcome to the forums. " Virgin. The hacker is currently changing passwords on old accounts and taking control of my identity. When I try online it says “oops! We can’t find the page you’re looking for”. com authentication credentials-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for. @virgin. Logged on to Virgin Media and couldn't change my password as my email address was "not. Choose Saving option like Email Application/File Format. com, @virgin. Step-3: Select the file format option in which you want to save the emails. ntlworld. However your VM email address itself will not be changed. I've tried auto and manual set-up but get the message as follows. Majorly. Sign in. Alternatively you can sign in to Virgin Media Web Mail by going to mail. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. If you can then You could try deleting the email credentials from your phone and re add them and or try another email app. Reply. The outlook mail programme seems to work ok but I am trying to future proof against the possibility of the ntlworld servers being decommissioned. com e mail address. In the next step, select the “Import emails from my other account (POP3)” option and click “Next”. Tuning in Options. co. The username or password is incorrect pop3/imap access isn't turned on for this account. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. CoenobyOptions. Can’t access ntlworld email account in Email 8 hours ago; NTL WORLD ADDRESS LOCKED in Email 9 hours ago; Cannot access emails or login to Virginmedia. I can see Ceonoby has already been helping you with this, but you're still trying to figure out what is. com. My old ntlworld account has been hacked. At 11am today, my email account suddenly locked me out. We have tried changing our password in My Virgin Media but this has not resolved the issue. Grateful if anyone could help. Go to Gmail and select the cog icon in the upper right corner and select "Settings. ntlworld. Please include a daytime phone number. Forum Member. Also, just to note. This was created decades ago before Virgin existed. A member of the VM Forum Team staff should be able to check further when they reach this thread in a day or so. I see others have experienced the same issue and you have been able to address the problem via PM. When you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. Instead log out of that account and then try to log into the Ntlworld email address via this link. Now you need to sign into the MY Virgin Media Account for that secondary email address. com. This does not alter the underlying VM email address, just the way you sign into the My VM account for the email address concerned and to VM webmail. @Timah No such announcement has been made by Virgin Media. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. Please enter your email. com, I'm signed in ok and according to my profile my email address is. If you are still a customer then call Tech Support and they will help you get access to your email account. com or blueyonder" etc. We would like to show you a description here but the site won’t allow us. You have received this email as one or more of your Virgin Media mailboxes has recently been locked due to suspicious activity being detected. QuickStart, set up and connections. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". We would like to show you a description here but the site won’t allow us. Click the “Accounts and Import” or “Accounts” tab. Just so some may see this, it seems mine works better for my second account if I log in from mail. Sadly, if one of the email accounts you wish to delete is the Primary account username (the one you use to sign into your My Virgin Media account) then it cannot be deleted. ntlworld. iphone (iOS 16. I was oblivious to the 90-day rule for keeping my email account running (which happened to be @NTLWorld rather than @VM) and in fact the account kept working for about 10 months until the end. in Email yesterday; No Access to NTLWORLD. Then I noticed the hacker was still there, all my emails were being forwarded to them. Why can’t I log into my Ntlworld email? Re: Can’t login to ntlworld email If the address in question is not the primary one for the account try: go to My Virgin Media > My Profile > Manage accounts. in Email a. This is the message I get when trying to log into my ntlworld email account it’s been like that for nearly 4 weeks I can’t change anything in the email settings. In fact the m. com. Hi, I have my iphone4 set up with my NTLWorld mail account and can sent and receive emails via Wi-Fi but can only receive over 3G, and not send. this is now left me in a vulnerable position where I’ve been hacked and compromised on certain. That's right, the Ntlworld link through the VirginMedia website is being tempermental and hasn't been letting quite a few customers log into their email account. page. For some reason, i am now able to send emails via Windows Live Mail. Suddenly it is telling me it needs verification for account. But as I've not been a customer for years I cannot log into Virgin Media account anymore and the service team cannot help me delete the account. Here are some steps you can try to fix the issue: Ensure Windows 10 is up-to-date (Start > Settings > Update & security > Check for updates). com. com. 2) - mail is accessible using Apple mail. - i dont need to do this. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. 2 weeks ago. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. " " I log into the rental property Virgin account using the @ntlworld. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. Our current account is in my husbands name. JaneG1. 3. gov. Further more if you want to access the email address via a third party email app on a PC or mobile device then an app password has to be generated via the relevant My VM account. I no longer seem to be able to log into my VM account, but that is to be expected. If prompted, enter your password for the account and select Done. virginmedia. i just want to access my original ntlworld email account via outlook. Try clicking the sign in button instead of pressing enter after you put your password in. SpeedHi, my ntlworld email has been hacked. Follow the on screen command. I had a message from virgin media saying that it was locked - 5274636. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. BT ID or Email address. Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. " I log into the rental property Virgin account using the @ntlworld. virginmedia. My problem is that I cant log in to my virgin media using my wifes email (@ntlworld. I tried to change the password on VM site but it says no username found. The Google alert would be just to warn you that your password (s) may not be safe, you can change them to help keep your account secure. I hope someone will be able to similarly put my email. The fact that you mention the account number suggests to me that you don't have a current VM broadband account. co. In the top right, click the gear icon, and select “Settings” from the dropdown menu. Phone: iPhone 13 / iOS 15. Enter your ntlworld email address in the box provided ( firstname. Then click on the " Account settings " tab and then the " Account details " tab. com) Select the mail server as POP3 and enter the. Incoming Server - IMAP. For help with your TV or Phone and for Broadband Technical Support: Call Product Support/Faults on 151 from your Virgin Media Phone. I'm not massively technical so I am stumped on this. My ntlworld account password has now been changed by the hacker so I am locked out of the account and can't change the password. Secondary account changes now have to be made via the My Virgin Media account for the secondary email. Forgot email address?If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your. com email address that has been hacked and need to close it down. com email account in Email 3 weeks ago; Secondary a/c holder cannot access ntlworld mailbox in Email 3 weeks ago; Setting up email again after compromised account in Email 19-10-2023; Just updated my VM email log in details & now logging in via secondary email. System Posts: 2,096,970. How to manage my email account | Virgin Media HelpTake us with you in four easy steps. Coming back to the loop you are in. changing the password changes the account login password. This may help. Message says NTL World settings out of date, I dont have virgin account anymore therefore cannot change password, this is an email account I have used for many years from day one, accepted loss of emails after 90 days when no longer virgin customer but have continued to use this email address. So i need someone to migrate just the email account to my new account. com. Couldn't verify account. ’. Forum Team. Joining in. Coenoby. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. not my email account password. Thanks again for the reply. Solved: I have a few . When I tried to send emails (they were still coming in at this point) I got the message SMTP connection to server smtp. It does not recognise my email when I try to login. As it is a deleted VM broadband account we can't log into the email to request a forgotten password either. When I retired I decided to move away from the (non VM) email address I had used for social and business contacts for many years. I have been using this email address for over 20 years but I can no longer log into my settings to change my password. Thanks. ntlworld. Hope someone can help, and I'm on the Vodafone network. The primary has been hacked and I was advised to change the password. com email address with outlook is still not - 5348769 Browse Virgin Media Virgin Media Community To confirm I log into my virgin media account with my yahoo email address. com email address but i still had access to receiving emails. Sign into your Virgin Media Mail, view and pay your bills, or set up a Direct Debit. All e-mail accounts send and receive e-mails properly. 0 Kudos Reply. i just want to access my original ntlworld email account via outlook. It's a @ntlworld. The email address has been linked to a long-standing and active Virgin account so should not have been orphaned. In the meantime, I would recommend that the account holder of the upgraded phones you're referring to make contact with the Virgin Mobile team on 0345 6000 789 (or 789 from a Virgin Mobile handset). When someone sends mail to an ntlworld address, it goes to the ntlworld mailbox represented by the address.